Pennock Health Services will file insurance claim forms for most insurance plans when assignment of benefits has been provided by you at the time of registration. You will receive from your insurance carrier a form titled "Explanation of Benefits," indicating the portion of the bill that your insurance company has paid. Once Pennock Health Services processes the insurance payment, we will send you an updated bill showing the balance you still owe to Pennock Health or one of our subsidary divisions.
If we are unable to obtain payment from your insurance carrier, we will ask for your help in getting the bill paid. If you do not have insurance coverage, we will send you a bill shortly after services are rendered requesting payment of the balance due.
Download a Sample Pennock Health Bill
Paying Your Bill
You may pay your bill in several ways; Cash, Debit, Credit, Visa MasterCard, Discover, Hospital Expense Loan Program, Pennock Health Services Payment Plan, Medicaid, and Charity Care.
*You may be eligible for a discount if you pay in full on your first statement. If you do not meet your financial obligation for your service and you have not made arrangements with us for financial assistance, your account will be turned over to a collection agency.
Financial Assistance and Patient Payment Alternatives
If you have a balance due and are unable to pay, you may qualify for one of Pennock Health's Finance Assistance programs listed below. Your ability to contribute to the cost of your care will be evaluated and allowances will be made for extenuating circumstances based on good faith efforts and mitigating factors. The evaluation will be based on income, family size, and amount of medical bills.
The financial counselors at Pennock Health Services may reach out to you to ask if you would like to apply for financial assistance. You may request assistance prior to, during, or subsequent to receiving your service.
1.) Free assistance in applying for Medicaid through the Department of Medical Assistance Services or supplemental social security benefits.
2.) The "HELP Program." Patients can set up longer term payment arrangements by applying for the Hospital Expense Loan Program. Pennock Health Services offers this program to assist patients, but HELP Financial is an independent company and is not controlled by Pennock Health Services.
Download and Apply for HELP
3.) Charity Care. Pennock Health Services provides charity care to individuals unable to pay their bill. All medically necessary services rendered by Pennock Hospital, Pennock Homecare/Hospice and Pennock Family Medicine may qualify for charity care.
Download and Apply for Charity Care
4.) Assistance Programs. If you have concerns about your ability to pay for health care, please call our Patient Financial Services staff at 269.948.3101 to discuss information about additional Pennock Programs that you may qualify for, such as Charity Care or Medicaid to help pay for your health care services.
Pennock Payment Plans:
* $5.00 - $300.00 3 months
* $300.01 - $600.00 6 months
* $600.01 - $900.00 9 months
* $900.01 + 12 months
*You will continue to receive bills from Pennock Health Services until eligibility under one of these programs has been determined.