Pennock’s Mission is “to provide quality patient care in a personal, professional, and progressive manner in partnership with the community.” We actualize this mission on a daily basis, comparing favorably to area hospitals by integrating our high quality of care with a focus on cost control. If you review hospital quality scores on the internet, you’ll find your hometown hospital performs with distinction. We are proud that Pennock’s quality rivals or exceeds that of larger health systems that border us. Our top-notch, dedicated, board certified physicians blend their devotion to patients and the community with our state-of-the-art technology to deliver superior services to the residents here in Barry County and surrounding communities.
We aim to fulfill a wider mission of quality of care, one that expands beyond the walls of Pennock to include outreach, health education and services in each of the communities that we serve. We have a focus not only on healing, but on promoting and preserving good health. It is caliber of care that you can trust to be there when you need it. Working together with each of you and remaining focused on exceptional care will steer us through the changes resulting from health reform. Our history in Barry County is a testament to our steadfast commitment and unwavering attention to your health and that of your family, friends, and neighbors. This has been a remarkable year for our organization. We have recruited new physicians, implemented a position dedicated to the patient experience, and by listening to our patient percep- tions, have enhanced technology and equipment by starting a da Vinci robot surgery program.
The engine that drives our outstanding organization is the people of Pennock. And it is our colleagues who supply the intellectual capital to propel the organization forward by combining superior quality services with warm, personalized care. Their compassionate, servant hearts reflect both an unparalleled dedication and a level of personalized care that is only possible at Pennock.
At Pennock, we bring together incredible physicians, state-of-the-art technology, and compassionate, devoted colleagues to provide a patient experience that is second to none.
AS WE CELEBRATE OUR 2013 QUALITY AND CULTURE AWARDS, we do not lose sight of our vision and the continued commitment to be the best community healthcare organization delivering exceptional quality and personalized care.
To meet the challenges and the goals we have set for ourselves in this era of coordinated, value-based, patient-centered care, we focus upon our shared values: SERVICE. RESPECT. LEADERSHIP. PERFORMANCE. STEWARDSHIP. COMPLIANCE AND ETHICS.
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